I placed an order via purchase order and have not received the start-up information
A VoiceThread license or product purchased via a PO is usually provisioned within 3-5 days of our receiving the PO number or payment. Please make sure that the PO form contains the name and email of a registered VoiceThread user so that the product can be provisioned as quickly and accurately as possible. You will receive an email with start-up information when your license is ready.
If you still haven't received an email, it could be caught in a spam filter. Click here to learn more about making sure you can receive emails from VoiceThread.